Please provide notice of cancellation or changes to your booking in writing and notify your booking site or agent if applicable. For cancellations made 28 days or more prior to arrival, any payment made will be refunded in full.
For cancellations made between 14 and 28 days prior to arrival, there will be a cancellation fee of 50% of the total cost of your stay. For cancellations made 13 days or less in advance of arrival, no refund will be given and you will be charged the full amount payable for your stay.
Guest are strongly advised to take out travel insurance to cover any necessary cancellations as our policy is strict. An administration fee of $25 is charged for any refunds processed due to cancellation.